The ability to build and nurture high-quality client-agency relationships is one of the most significant factors contributing to long-term success as a business.
With strong communication, clear expectations, and trust between both parties, your agency can build a reputation for total client satisfaction.
To learn more about digital marketing, visit truelogic.com.ph. You may also visit our Facebook, YouTube, and LinkedIn pages
- EPISODE TOPICS
- [0:44-1:25] Introduction of Dale and Andy
- [2:28-4:07] Back to basics: Communication is key
- [6:22-7:03] Have separate communication channels for work
- [10:11-14:46] Securing the content approval process
- [15:01-16:42] On building mutual trust and strategy
- [17:06-21:18] Set the right KPIs
- [22:44-26:06] Report honestly (even the ugly ones)
- [27:47-32:43] Trust your agency.
- [32:59-35:09] On the importance of honest feedback
- [39-41-41:36] Trust the tedious process
- [41:48-46:17] Choosing a good agency